Terms and Conditions
Acceptance of Terms
By accessing or using any part of our platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access the site or use our services.
Credits and Refunds
Credits purchased for use within the software are non-refundable. As credits are used to pay for features and services within the system, there is no monetary refund for any unused credits.Credit Transfer
Transferring credits between different user accounts or companies is not permitted. Credits purchased for a specific account or company can only be used within that account or company.Plan Upgrade and Credits
When upgrading your subscription plan, the monetary value corresponding to the remaining days in your current subscription will be converted into credits. These credits will then be automatically applied towards the cost of the new subscription plan you selected.Subscription Cancellation
If you decide to cancel your subscription, you will still be able to access and use the software for the remaining period of your current subscription. After that period, access to the system will be restricted unless a new subscription is purchased.User Data Removal
You have the right to request the removal of all your data from our database. To request the removal of your data, please contact us through the indicated support channels. Note that removing your data may result in the loss of access to features and data within our applications.Software Use
You agree not to undertake any attempt to sabotage the software. This includes, but is not limited to, hacking attempts, introducing viruses, or any other action that may damage or compromise the software and its data.Changes to the Terms and Conditions
We may update these terms and conditions periodically. Any changes will be communicated to users through our website or other communication channels. Continued use of the software after notification of changes constitutes acceptance of the revised terms.Subscriptions
By subscribing to a plan, you agree to pay the plan amount for the subscription period. Payment will be charged automatically at the beginning of each subscription period.Subscription Cancellation
You can cancel your subscription at any time. The cancellation will take effect at the end of the current subscription period.Subscription Reactivation
After canceling a subscription and the remaining period has ended, you will need to purchase a new subscription to regain access to the system.Suspension or Termination of Access
In exceptional cases, such as a violation of these terms or for system maintenance and security needs, we may suspend or terminate your access to the software, with or without prior notice. We will always try to minimize any service interruption and will contact you to resolve the situation as soon as possible.Limitation of Liability
We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to the use or inability to use the software.Governing Law
These Terms are governed by the laws of the Republic of Mozambique. Any disputes or claims related to the use of the platform shall be resolved in the competent courts of Mozambique.
Last update: January 14, 2025